Historical client accounts
The failure matters. So do the business consequences, the decisions made next, and whether the recovery process protected the options that remained.
More client recovery stories
These accounts were retained from direct client correspondence and ADR’s archived Facebook recommendations. They have been excerpted or summarized for clarity while preserving the substance of each client’s experience.
RAID and production SQL server failure
ADR was recommended by two trusted technical contacts after a production SQL server and its RAID drives failed. The available tape recovery was not adequate for the business. The client described ADR’s reputation for handling difficult, mission-critical recoveries and the importance of having a credible recovery path when ordinary restoration was not enough.Gaven K. · Print production company · Seattle · Historical client account
Emergency RAID recovery over a weekend
“Our RAID failed on a Friday just before we were about to go home. We contacted ADR and arranged an emergency recovery. Later that evening, the technician reported that the recoverable-file listing was ready. To my relief, they were able to perform a full recovery, and Monday morning we were back in business.”Jared P. · Software development company · Historical client account
Critical work, records, and correspondence
After a laptop stopped recognizing its drive, the client realized that current development work, records, documents, and email were unavailable. ADR explained the process, identified the data as recoverable, and prioritized critical folders needed for work. The client emphasized the calm communication and orderly handling of an otherwise frantic situation.William R. · Software developer · Historical client account
Virus damage followed by an unrecognized RAID
A virus disabled permissions and authentication on a RAID server. After attempted intervention, the array was no longer recognized and the drives requested formatting. ADR’s archived case account records recovery of the business data to separate storage rather than further alteration of the failed array.Stops Inc. · Historical client account
Recovered data needed for a critical deadline
“We were able to use the recovered data and complete a critical deadline on time. We really appreciate your professional services and would not hesitate to recommend ADR to anyone with a recovery problem.”Christopher M. · Technology director · Historical client account
A second recovery after accidental deletion
After ADR completed the original recovery, the returned data was accidentally erased from the destination drive. The client sent it back, and ADR performed a second recovery. His account focused on ADR’s sensitivity to the company’s position, communication, and professional treatment throughout both events.Errol Dickey, VP · Historical client account
Historical accounts are not promises of a particular result or turnaround. Recovery results and timelines vary according to the failure, media condition, prior actions, and available evidence.
Your failure has its own evidence
ADR can help determine whether the case should begin with remote diagnosis, protected imaging, logical reconstruction, or physical escalation.