Advanced Data Recovery: Hard Drive Recovery and RAID Data Recovery Services

Customer Service: Shipping Options

  Data Recovery Service Options

Options for Your Convenience
You have several choices to get your drive and other storage devices to ADR. Please call us first at 1.800.450.9282.

Standard
(5-7 business days)
  Expedited
(2 - 4 business days)
Emergency
(24/7, round the clock)
Bring your drive(s) to an ADR regional lab or authorized service center. green checkmark   green checkmark green checkmark

FREE SHIPPING - AT UPS STORES
Take your drive to your local UPS Store. We pay the shipping - packing services are available. Call us first for your RMA number at 1.800.450.9282.

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FREE SHIPPING - UPS SCHEDULED PICKUP
UPS pickup at your location. We pay the shipping, and we will contact UPS to schedule your pickup.
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FREE LOCAL PICKUP
We will send a  local courier to your location. Call to see if this service is available in your area.

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FREE SAME-DAY UPS SHIPPING
For emergency data recovery situations, we will schedule same-day UPS pick up at your location, as well as same-day UPS delivery to your location when returning your recovered data.
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FREE EMERGENCY PICKUP
Emergency nationwide on-site pickup by courier.
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Shipping Suggestions

1. Wrap your drive (or other storage device) in anti-static bubble wrap or in anti-static foam.
2. Place the drive (or other storage device) in a box twice its size, and fill the remainder of the box with packing peanuts, crumpled newspaper, or bubble wrap.
3. Include the completed Work Order Confirmation.
4. If you are paying your Diagnostics Fee by company check or money order, attach it to your completed Work Order Confirmation.

We recommend using FedEx Overnight shipping, or UPS shipping.



PLEASE pack your drive (or other storage device) carefully to prevent further damage to your hardware and data. Improper packing can cause further damage, making data unrecoverable or requiring more extensive recovery procedures.



For data recovery services, or if you need further assistance or have suggestions, call us at 1.800.450.9282...or e-mail us at quotes@adrdata.com.