RAID recovery
Failed, degraded, foreign, or missing arrays across RAID 5, 6, 10, 50, and 60.
Get technician triage →RAID, server, NAS, and virtualization expertise
Recovering data from critical storage systems since 1998.
Technician-led diagnosis of failed storage systems, performed remotely when appropriate. No rebuilds or writes to source media without an approved recovery plan.
Tell us what failed, what has already been tried, and whether the system must remain onsite.
Failure-specific expertiseRAID, server, NAS, and virtual systems
Remote recovery optionsFor suitable custody-sensitive cases
Source protection firstRecovery planning before intervention
Controlled escalationImaging, cleanroom, or mechanical work
Choose the affected system
A direct path to the right recovery service.
Server recovery
Business-critical HPE, Dell, Windows, Linux, database, and application failures.
Get technician triage →NAS recovery
QNAP, Synology, TrueNAS, and other multi-disk storage systems.
Get technician triage →Virtualization recovery
VMware datastores, Hyper-V, missing virtual disks, and backing storage.
Get technician triage →Recognize the failure?
Intervene before controller automation compounds the problem.
- A virtual disk disappeared after a reboot or power event
- More than one member is failed, missing, or reporting errors
- A rebuild stalled, failed, or made the array inaccessible
- The controller shows foreign, degraded, or missing configuration
If any of these describes your system, stop further changes. ADR’s first task is to establish the present storage state and preserve the recovery options that remain.
Start emergency triage →A case-specific response
The recovery path depends on what failed—not a one-size-fits-all solution.
A failed array, unstable member, and mechanically damaged drive do not require the same response. ADR identifies what happened, what has already been attempted, and which source media remain trustworthy before recommending the path.
Path 01
Remote diagnosis and logical reconstruction
For suitable RAID, server, NAS, and virtualization failures where the source can remain onsite and no mechanical damage is indicated.
Appropriate when: the system is inaccessible, degraded, foreign, or missing but its members can be safely examined.
Path 02
Protected imaging before reconstruction
For unstable members, read errors, interrupted rebuilds, or conditions where continued controller access may reduce the remaining recovery window.
Appropriate when: the sources should be preserved into resumable images before array reconstruction begins.
Path 03
Cleanroom or mechanical escalation
For members that cannot be safely imaged because of confirmed or suspected internal mechanical failure.
Appropriate when: physical stabilization is required before a trustworthy image can be produced.
A controlled recovery path
Remote when appropriate. In-lab when necessary.
- 1
Emergency triage
Review symptoms, topology, prior actions, custody requirements, and business impact.
Start emergency triage → - 2
Protect the source
Define a read-only, image-first strategy and separate sources from destinations.
Review source protection → - 3
Choose the path
Proceed remotely, arrange protected imaging, or coordinate mechanical escalation.
Compare recovery paths → - 4
Recover and verify
Reconstruct from protected images and deliver through the approved process.
Review recovery and verification →
Emergency intake
Tell ADR what happened before another recovery attempt.
Start with the system, symptoms, what has already been tried, callback information, and any remote-access or custody requirements. Do not upload customer files.
Start Emergency Triage
Stop rebuilds, initialization, consistency checks, and other write operations. Tell an ADR technician what happened and how to reach you.