When Every Second Counts, We Recover What Matters Most
Manufacturing isn’t just about parts and production. It runs on data—often obscure, device-specific, and irreplaceable. Whether it’s a CNC mill, a robotic arm, or a legacy controller, the machine only runs if the brain behind it is intact. And when that brain fails, production stops, deadlines collapse, and costs skyrocket.
That’s where we step in.
Why Manufacturing Data is Different
Most people think backups cover everything. But in manufacturing environments, the most critical files are often the ones that never get backed up:
- PLC and robot configuration files
- CNC machine parameters and part programs
- Controller firmware and serial-locked licenses
- Obsolete, vendor-specific platforms (Yaskawa, Fanuc, etc.)
- Custom scripts that operators wrote years ago
These are the files that define how your factory runs. And they’re often saved to:
- Outdated SCSI drives
- Proprietary controller cards
- Windows 95 or XP-based control systems
- DOS-based floppy disks
When they go offline, it can take weeks—even months—to rebuild what was lost.
What We Recover
We don’t just retrieve files. We recover functionality.
- Configs for FANUC, Allen-Bradley, Siemens, Bosch, and other industrial systems
- Part programs for CNC routers, lathes, and laser cutters
- Controller files from legacy systems
- Obsolete file formats you haven’t seen in 20 years
- Files stored on failed RAID arrays in server closets running 24/7 for 15+ years
If you built your line a decade ago and no one knows where the original software came from, we can help.
Real Case: A CNC Machine and a Lifeline
One of our earliest cases involved a precision CNC machine used in critical part fabrication. Its hard drive failed overnight, bringing the entire workflow to a halt. We quickly diagnosed the issue and located the critical configuration files—buried within a corrupted directory structure on an aging SCSI drive. Within 24 hours, we had the machine back online. The customer didn’t just recover files; they got their operations back.
Real Case: Emergency Hospital Data from Ross Perot’s Medical Network
Years ago, a Sacramento-based medical division of Ross Perot’s company faced a catastrophic server failure. We were on-site in under 90 minutes. It wasn’t just one job. We set up a shuttle operation: recover key medical records at the lab, drive them to the data center so the hospital teams could import what they needed, return, and do it again. Over several days, this allowed near-continuous recovery while they transitioned to a new server platform. Dial-up couldn’t handle the bandwidth. Hand-delivery and precision recovery did.
Why It Matters
Every hour a line is down, costs go up. And while hardware can be replaced, many of the files behind your workflow can’t. They aren’t on the network, in the cloud, or on a thumb drive in someone’s pocket. They’re on that controller, that RAID box, that forgotten backup server—and they matter more than anyone realizes.
How We Help
- On-site or remote recovery, depending on urgency
- Engineering support that understands industrial files
- Recovery from obscure formats, drives, and systems
- Flat-rate options for standard recoveries
- Emergency response for downtime-sensitive scenarios
We don’t just restore files. We restart production.
Reach out if you’re facing downtime, confusion, or uncertainty.
We speak manufacturing. Fluently.