Skip the shipping delays. ADR’s Direct Access RAID Recovery connects you with real engineers, in real time—solving real problems. Speak With a RAID Engineer: 1-800-228-8800

What Is Engineer-Assisted Remote Recovery?

It’s not DIY. It’s not an automated tool. This is live, engineer-led RAID recovery that connects directly to your system via secure encrypted session. No shipping. No waiting. No hand-offs. Just expert diagnostics, rebuild, and recovery—immediately.

Why Remote Works So Well for RAID

  • RAID failures are often logical, not physical. Our tools can read even drives that appear “offline”.
  • Most failures involve a single bad drive or dropped array—not catastrophic failure.
  • Our Inspector continues imaging around bad sectors to get every possible block.
  • You get recovery faster—and without risk of additional damage from shipping.

Remote Recovery Success: Real Example
“Suddenly my drive wasn’t recognized. The BIOS saw it, but Windows didn’t. Local techs said the data was gone. ADR proved them wrong—and recovered it all remotely.”

— Ed Soderstrom, Bakersfield, CA

How We’re Different

  • Engineer-Only Access: No call center scripts. No hand-offs. One expert from start to finish.
  • ADR RAID Inspector: Our proprietary diagnostic environment reveals what off-the-shelf tools miss.
  • Live Rebuild Logic: We can reconfigure arrays, test permutations, and restore parity without touching your system’s OS.
  • Immediate Engagement: Start recovery in hours—not days or weeks.

Think You Need to Ship Your Drives?

You might not. Let’s start with a remote session—and if we need to escalate, we’ll already have a map of what’s recoverable. Speak With a RAID Engineer: 1-800-228-8800